New system gives easy access to council tax and benefits

A new system enabling residents to access financial information online has been launched.

Through Citizen Access it is possible to view Council Tax and benefits as well as change any information when required.

For example, it is now possible to view a property’s Council Tax band and annual charge, inform us of a change of address and register to pay by direct debit.

Benefit claimants can also view their current entitlement, the date of their next payment and the amount to be paid.

The system also allows residents to sign up for paperless billing by email for their Council Tax and Business Rates.

Benefits of this include fast delivery, 24 hour access and the fact that it is environmentally friendly.

Cllr Toby Morris, Cabinet Member for Resources, said: “Citizen Access allows people to view their Council Tax and benefits accounts without having to search for pieces of paper.

“It is far more convenient, easily updated and greener than the current system.”

To register, use the account reference number and online key at the bottom of your latest bill.

For more information, see http://www.westoxon.gov.uk/ebilling